Effective Date: January 11, 2024
The Arbor Group, LLC (“THE ARBOR GROUP”) recognizes the importance of protecting the privacy of Personal Information you may provide to us through our website at www.thearborgrp.com (“Site”). When you access our Site or otherwise provide THE ARBOR GROUP with your Personal Information, you give THE ARBOR GROUP your consent to process and use such information in accordance with the terms and conditions of this Notice. Your use of the Site indicates your agreement with the terms of the Privacy Notice and Terms of Use.
This Notice applies only to the following information:
• Collected on this Site;
• In e-mail, text, and other electronic messages between you and this Site.
This Notice does not apply to information we collected offline or through any other means, including any third-party website.
Please note that the Site is hosted in the United States. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your data to the United States, which does not have the same data protection laws as the EU or other regions. By providing your Personal Information, you agree that you understand this Notice and unambiguously consent to the use of your Personal Information as described in, and in accordance with this Notice, as well as the transfer of your Personal Information across international borders in accordance with The Arbor Group’s standard operations, including the collection, storage, and processing of such information in the United States.
1. INFORMATION WE GATHER
Information You Give Us. We may collect and retain any information you provide to us when you visit the Site, including when you:
• fill out a form or otherwise provide information on the Site, including our careers portal;
• respond to surveys we might ask you to complete for research or marketing purposes;
• communicate with us, such as to provide feedback, request support, or ask for additional information;
• execute search queries on the Site;
• and
• subscribe to content we offer, such as the THE ARBOR GROUP newsletter.
The information noted above may include Personal Information. “Personal Information” is information that identifies you as an individual and may include, without limitation, the following information: your name, organization name, mailing address, email address, and phone number(s).
Automatically Collected Information. We may collect information about you and your devices automatically when you visit our Site, including information such as:
• your IP address;
• the type of browser, device, and operating system you use;
• identifiers associated with the device you use to access our Site;
• the pages you visit and the features you use, including dates and times;
• if you navigated from or navigated to another website, the address of that website and
• information regarding your internet service provider.
In addition, we may collect information about your activities on our Site through cookies or web beacons or other identifiers or technologies, including similar technologies as they may evolve. We refer to these technologies collectively as “Data Technologies.”
We may allow third parties to use Data Technologies on our Site. The information collected by Data Technologies may be shared with and used by us, by others acting on our behalf, or by third parties subject to their privacy policies. It may also be used on this Site or on other websites or services, including those that we may not operate.
Email. We may collect information regarding the effectiveness of our emails and other communications with you. For example, we may know if you follow a link in an email we send.
Information from Other Sources. We may obtain information about you from third parties. This information may include your use of this Site or our services, other websites, interests and preferences, and other information about you or your business. We may combine the information we obtain from third parties with information we have collected about you.
2. HOW WE USE INFORMATION WE GATHER
We and others acting on our behalf may use the information that we gather to operate our business, including our Site, as described below:
Operate and Support our Site and Services. We use the information that we gather to operate our Site and our services. For example, we may use the information that we collect or receive:
To present our Site and its contents to you;
To provide you with information, products, or services that you request from us (including but not limited to the THE ARBOR GROUP newsletter);
To fulfill any other purpose for which you provide it;
To provide you with notices about your account, including expiration and renewal notices;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To evaluate, update, and/or improve the Site and our services;
For security purposes;
To diagnose problems with the server or to administer the Site;
To allow you to participate in interactive features on our Site;
In any other way, we may describe when you provide the information.
Advertising and Promotions. We may use the information we gather to offer, provide, or personalize products and services from us. We also may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences.
Other Contacts. As permitted by law, we may contact you by telephone or using other contact information we may have for you. For example, we may use the information we gather to notify users about service availability, temporary or permanent changes to the Site or our services, or changes to our agreements, policies, or this Notice.
Usage Data. Usage Data is collected for statistical purposes to monitor and analyze the use of the Site and improve its functionality. By way of example only, The Arbor Group may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our Site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
Other Information. Your IP address is used to help identify you and to gather broad demographic information. The Arbor Group may use your IP address to help protect ourselves and our partners from fraud. The Arbor Group also logs IP server addresses and catalogs traffic patterns through the Sites for system administration purposes. However, The Arbor Group does not link this information to users' Personal Information.
Consent. We may use the information we gather for other purposes where we have individual consent.
3. HOW WE SHARE INFORMATION
We share information to support the purposes we may use as described or permitted by this Notice. For example, we may share the information we gather in the following ways:
Affiliates and Business Partners: The Arbor Group may share personal information with our affiliates and contracted business partners who are directly involved in the sale, distribution, transmission, operation, maintenance, analysis, and support of the Site on our behalf. If these contracted business partners do access any Personal Information, it is only so that they may perform their duties on our behalf. The Arbor Group will require those affiliates and business partners to maintain and keep confidential such Personal Information in accordance with this Notice.
Service Providers. We may share information with third-party service providers who help us operate our Site or provide services on our behalf. These service providers include analytics companies and advertising networks that provide Data Technologies on our Site.
Business Transfer. As The Arbor Group continues to develop its business, it may sell or buy assets. In such transactions, customer information generally is one of the transferred business assets. Thus, if The Arbor Group or a subsidiary of The Arbor Group controls, sells substantially all of its assets, or is acquired by another entity, customer information may be one of the transferred assets, and you agree that you consent to such transfer.
Protection of Ourselves and Others. The Arbor Group releases account and other Personal Information when such release is (a) at the request of law enforcement or (b) necessary to comply with the law, enforce or apply our Terms of Use or other agreements, protect the rights, property, or safety of The Arbor Group and/or our users, and in connection with a legal claim or proceeding. This may include exchanging information with other companies and organizations as part of our efforts to prevent fraud and identity theft.
4. CHOICES REGARDING YOUR INFORMATION
You may limit and control the information provided to us in several ways. For example, you may unsubscribe from promotional emails from us by following the unsubscribe link included in each email. Your browser and device may allow you to limit the use of cookies or other Data Technologies. You should consult the documentation for your browser or device for more information. Your decision to accept or reject a The Arbor Group cookie will not affect your ability to access the Site; however, the Site may not function as intended if a cookie is rejected.
5. DATA RETENTION
The Arbor Group retains the information you provide, including without limitation Personal Information, for as long as necessary to (a) permit The Arbor Group to use it for the purposes described in this Notice and (b) comply with applicable law or regulation.
6. ACCESSING & UPDATING YOUR INFORMATION
You can review and change your personal information by logging into the Site and visiting your account profile page. You may also send us an e-mail at info@thearborgrp.com to request access to, correct, or delete any personal information you provided. We cannot delete your personal information except by deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
7. CALIFORNIA WEBSITE PRIVACY POLICY
Protecting your privacy is vital to The Arbor Group. This The Arbor Group California Privacy Policy (“Policy”) describes how The Arbor Group collects, uses, discloses, and safeguards the personal information you provide on The Arbor Group’s website, www.thearborgrp.com, and through or in connection with other software- and Internet-enabled programs and services sponsored by The Arbor Group (the “Sites”), as well as information collected when you otherwise communicate or interact with The Arbor Group. This Policy reflects our compliance with applicable California law, including the California Consumer Privacy Act. Please refer to our general privacy policy above for more information regarding how The Arbor Group collects, uses, discloses, and safeguards personal information.
Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing them to opt out of websites' and online services' tracking. At present, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals, and therefore, The Arbor Group and the Site do not recognize DNT.
Your California Privacy Rights
If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. To make such a request, please contact us as set forth below. Please allow us up to 30 days to process your request. You may submit such a request once per year.
In addition to the rights already listed above in this Notice, if you are a California resident, California law also provides you with the following rights to your personal information:
• The right to know what personal information we have collected, used, disclosed, and sold about you. To submit a request to know, you may call us at 866-404-3581 or email info@thearborgrp.com. You also may designate an authorized agent to make a request for access on your behalf via email at info@thearborgrp.com
• The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may call us at 866-404-3581 or email info@theaborgrp.com. You also may designate an authorized agent to make a request for deletion on your behalf at info@thearborgrp.com.
The Arbor Group does not sell your personal information to third parties. Additionally, The Arbor Group does not share (as defined by the CPRA) your personal information with third parties.
When you exercise these rights and submit a request to us, we will verify your identity by asking you for information, which may include, but is not limited to, your name, email address, home address, and phone number. We may also use a third-party verification provider to verify your identity.
Your exercise of these rights will not adversely affect the price and quality of our goods or services.
Contact Us
If you have any questions about this Privacy Policy or to request this Privacy Policy in another form, please get in touch with us at 866-404-2581 or email info@thearborgrp.com
8. SECURITY & PERSONAL INFORMATION
The Arbor Group uses physical, logical, and procedural security measures to protect the information you provide to It. However, while The Arbor Group uses commercially reasonable steps to protect the Personal Information you provide from unauthorized access, use, or disclosure, no Internet data transmission can be guaranteed to be secure from access by unintended recipients. If you have any questions about security on our Site, please get in touch with us using the information at the bottom of this Notice.
9. LINKS
The Site may contain links to other Sites operated or owned by third parties. Please note that when you click on one of these links, you navigate to another Site. The Arbor Group does not monitor the privacy practices or exercise authority over those third parties. The Arbor Group encourages you to read the privacy policies of these linked sites, as their privacy policies may differ from ours. The Arbor Group is not responsible or liable for the privacy practices or the content of these third-party websites; if you access a third-party Site from our Site, you do so at your own risk.
10. UPDATES TO THIS NOTICE
When we make material changes to this Notice, we will update this web page and change the Effective Date listed above.
11. HOW TO CONTACT US
If you have any questions, complaints, or feedback about this Notice, the practices of the Site, or the information you have submitted to the Site, you can contact The Arbor Group at:
The Arbor Group, LLC
15641 Sand Canyon Ave. #50037, Irvine, CA 92619
Phone: 866-404-3581
Email: info@thearborgrp.com
